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Understanding the Student Experience of Automatic Textbook Billing: A Small-Scale Survey

Understanding the Student Experience of Automatic Textbook Billing: A Small-Scale Survey

Automatic textbook billing has spread across the country since the Department of Education’s changes to the Cash Management Rule in 2016. The updated regulations allow postsecondary institutions to automatically bill students for course materials with two main guardrails. Despite the popularity of this model and student anecdotes, public data on the lived experience of students navigating this model are limited, which this small-scale survey aims to begin to address.